CLIENT CARE & ADVISORY HUB // 0152

How Can We Help?

Whether you need assistance choosing the right mattress system or tracking your order, our specialized sleep team is ready.

01 / DIRECT INQUIRY

Send a Message

Fill out the form below. Our support engineering team typically responds within 2–4 business hours.

02 / DIRECT CHANNELS

Reach Out Directly

CLIENT SUPPORT info@sleeppolar.ca
PHONE & WHATSAPP +1 437 248 0394
PRESS & MEDIA info@sleeppolar.ca
03 / STUDIO & HOURS

Flagship Showroom

PICK UP
26 CEDARCLIFF TRAILBRAMPTON ON  L6R 3H8

MONDAY – FRIDAY 09:00 — 18:00 EST
SATURDAY 10:00 — 16:00 EST
SUNDAY CLOSED
04 / FREQUENTLY ASKED

Instant Answers

Before writing to us, your query might already be answered here.

Standard white-glove delivery takes between 3 to 7 business days depending on your location. Tracking details are emailed immediately upon dispatch.

All systems come with an automatic 10-year structural warranty. Simply contact our support team with your order ID to initiate a claim.

Yes, our flagship showroom is open Monday through Saturday in Soho, New York. Walk-ins and private appointments are both welcome.